reitrn. Claim your brand
Live demand on reitrn
Thousands

of shoppers are asking for brands like yours.

reitrn shoppers request the brands they want on the platform. Claim yours and turn that waiting demand into returns you control.

Free for your shoppers.  Connect Shopify in one click.

Why brands add reitrn

Your returns portal — with eyes on every item.

01

The customer inspects it. Before and after.

The shopper documents the item themselves — condition captured before it ships back, and checked again on arrival. You see exactly what left and what came back, on the record from both sides. No more “it arrived damaged” versus “I sent it perfect.”

A shopper photographing a folded knit jumper on a table to document its condition
02

The reitrn Score — across every brand.

A trust score built from a shopper’s return behaviour across the whole network, not just with you. Full-scope insight into who returns, how often, and how — before you approve a thing. The kind of picture no single brand could ever build alone.

Privacy-safe · you never see other brands
842/ 900
Returns across 14 brands
Low dispute rate
Trusted returner
03

Runs alongside what you already use.

Add reitrn as a returns portal under your brand — it sits next to whatever you run today and doesn’t touch it. Nothing to rip out, nothing to migrate, no risk to your current flow. Send shoppers to it whenever you’re ready.

Your current returns setup
+ ADDED ALONGSIDE
reitrn portal — under your brand
04

Cut the cost of inspecting every return.

The customer does the inspecting — and it’s evidenced. That’s the work your team would otherwise do on every single return: opening, checking, photographing, documenting. With reitrn it arrives already done, so you’re not paying staff to repeat it.

Overhead view of hands photographing a folded jumper on a marble surface to document it
Pricing

Pennies per return. Full insight on every one.

No setup cost. Pennies per return for inspection and a live Score — pay more only when you want the full before-and-after capture.

Your shoppers
Free
reitrn is always free for your customers — no fees, ever. High adoption means more of your returns carry an inspection record and a Score.
Most returns
Standard return
5p / return
Customer inspection on the record and the shopper’s reitrn Score kept live across the network — so your next call on them is sharper.
Evidenced return
25p / return
When the shopper adds full pre & post inspection capture — the complete before-and-after record on the item. Only when you want that depth.
Pennies for proof and a Score on every return. Full-scope insight into who you’re refunding — before you refund.

Optional — cross-brand reitrn Score from £100/month, locked for 12 months. As more brands join, the network data’s worth more and the price rises — so lock in low now and keep your rate. The affordable alternative to business credit-data agencies.

How it works

Add it in three steps.

1

Claim your brand

Take ownership of your brand on reitrn and set up your returns portal — a few minutes, no migration.

2

Run it alongside

It sits next to your current returns setup without touching it. Send shoppers to it whenever you’re ready.

3

See every return

Customer inspection and a live reitrn Score arrive with each return — full-scope insight, automatically.

Your customers are already asking.

Claim your brand, connect Shopify, and turn waiting demand into returns you control.

Get started